Susan, CFE, CM&AA, is Chief Operating Officer of NRD Capital. As such, she is primarily charged with fund management, portfolio company oversight, executive recruitment and deal sourcing. Susan was previously the Chief Operating Officer of Super Wash, Inc., the nation's largest franchisor of self-serve car washes. Susan is a past member of the Board of Directors of the International Franchise Association (IFA), and she is a professional motivational speaker. Susan has been immersed in business operations for 30+ years. She took her leap into business ownership when she bought her first franchise at the age of 19. She went on to acquire two more locations and was a multi-unit franchisee for 9 years. In 2012, Susan founded the Franchise Capital Exchange event.