Olive’s AI service — now deployed in more than 500 U.S hospitals — automates repetitive, high-volume administrative processes for hospital departments including IT, supply chain, and human resources. 

“The AI workforce is here, and the days of disconnected bots that don’t learn from each other are over,” Olive CEO Sean Lane said in a statement. “The time is now and this investment enables us to accelerate our vision of the internet of healthcare – where when one Olive learns, all Olives learn. We’re on a mission to radically change the way healthcare leverages and views an AI workforce.”

Ron Paulus, former president and CEO of Mission Health will join the board as part of General Catalyst's investment.

“As a recent health system CEO, I appreciate the duress our hospitals are under as they focus on delivering the best patient care possible under challenging circumstances all while needing to keep the lights on,” Paulus said. “Olive’s reliable automation of essential back-office processes saves time, reduces errors and allows staff to focus on higher-order work. I am excited to be working closely with Olive’s management team to maximize the outsized positive impact we can have in healthcare on both the administrative and clinical fronts.”

Existing investors include Columbus-based Drive Capital, Oak HC/FT and Ascension Ventures.