Indianapolis-headquartered consulting firm KSM Consulting has acquired Advocate Solutions, a 25-year-old Columbus consulting firm specializing in public assistance contact centers, modernizing legacy applications and managing technology programs for state and local government agencies, including health and human services. The transaction expands KSMC’s reach.
KSMC will absorb Advocate clients across Michigan, Massachusetts and New York and continue its contact center partnership with Cincinnati Bell Technology Services. The acquisition will add 28 data and technology professionals with experience serving public sector clients to KSMC’s workforce. KSM Consulting will maintain offices in Columbus and Lansing, Michigan.
Founded in 2008, KSMC serves more than 350 public and private sector organizations throughout the United States. KSMC specializes in technology, data analytics and management consulting.