The Medical University of South Carolina health system (MUSC Health) and The MetroHealth System (MetroHealth) have formed a partnership to create Ovatient, a new, comprehensive virtual and in-home care company with the aim of transforming health care delivery while building and maintaining connectivity to health systems and the high-quality care they provide. The new approach also signals an opportunity for health systems to pool resources and address common health care workforce issues by working together, such as increasing access to a limited number of behavioral health and specialty care providers instead of competing against each other for them.
“We are positioning Ovatient not just as a company but as a care model that puts patients first,” said Akram Boutros, MD, MetroHealth President and CEO. “Ovatient redesigns the way patients receive care and through its holistic, innovative approach will help patients access high-quality care, informed by the clinical experts at our respective health systems, anytime and everywhere.”
As numerous health outcomes data sources demonstrate, health systems and their caregivers are best positioned to serve patients across a wide spectrum of health conditions, especially given their commitment to infusing research and best practices into their clinical care. As nontraditional health care providers continue to enter the health care ecosystem and seek to capitalize on digital technologies and the convenience they provide, MUSC Health and MetroHealth are creating Ovatient to offer the same convenience and a better experience all while preserving the connectivity to acute and procedural care sites so that patients do not endure fragmented care experiences.
“Ovatient shifts care away from traditional care delivery sites and brings it to the customer. With Ovatient’ s proprietary platform, we will accelerate and scale it, not just across MetroHealth and MUSC but to other health systems throughout the country,” said Michael Dalton, Ovatient CEO and Entrepreneur-in-Residence at MetroHealth. “Ovatient will help enable a health system’s digital transformation journey and provide a user experience and care delivery model that has the best interests of patients and providers at its core.”
Ovatient is working with providers at MUSC Health and MetroHealth to build clinically informed technology to support clinical workflows and provide a seamless continuum of care to existing and new customer bases. Both health systems are committed to improving care access not only in South Carolina and Ohio but across the United States, meeting patients where they are and connecting them with trusted, evidence-based health systems.
“Built for health systems, by health systems, Ovatient represents an opportunity to multiply our collective wisdom and clinical expertise in telehealth and care delivered in the home. We look forward to partnering with other like-minded health systems who believe that together, we can make history by creating a new way of serving patients and addressing their health needs,” said Patrick J. Cawley, MD, MUSC Health CEO and Executive Vice President of Health Affairs, University.