Drips, the founders of Conversational Texting®, has secured a significant investment from Accel-KKR to fuel the next era of growth of its first-to-market conversational AI platform.
Drips’ focus on empowering brands to capture intent and drive meaningful conversations has sparked rapid growth since the company was founded in 2016. “This year, Drips will reach nearly three times our 2019 revenues – and our strong financial performance is what made this investment possible. With Accel-KKR as our partner, we are positioned to catapult into our next phase of growth and product innovation,” said Aaron Christopher (A.C.) Evans, Drips’ CEO.
“The SMS channel as a vital customer engagement tool is gaining unprecedented adoption. What sets Drips apart in the market is its ability to manage automated, two-way, humanized conversations at scale,” said Greg Williams, Managing Director at Accel-KKR. “A.C. and the entire Drips team have built impressive momentum and we are thrilled to be a part of their next chapter of growth.”
The Drips platform is backed by a proprietary natural language processing model that echoes real-life conversations, putting the consumer in control of every interaction to drive engagement. Drips’ clients consistently see higher ROIs through increased response rates using its platform than traditional channels such as email, outbound phone calls and push notifications due to its conversational asynchronous nature.